New Ravenna Mosaics frequently receives telephone calls and e-mails with questions about our products. We hope this page provides the fastest answer to the questions we hear most often.
Generally most product related questions can be answered by the showroom in your area that represents New Ravenna Mosaics.
No. New Ravenna Mosaics is a designer/manufacturer. Over 200 individual showrooms throughout the United States and Canada represent us. You can visit any one of these with your questions. Check with the individual dealer to see if an appointment is required.
Please bring plans, pictures or other ideas of items in which you are interested. This will enable the Sales Associate/Designer to better assist you. You may also print or email designs directly from this website.
Working with an interior designer or an architect is not required but can prove to be very helpful.
Absolutely! You can substitute glass in designs depicted here in stone and vice versa, and all colors can be substituted to suit your application. Also, all of our designs can be changed as you wish and customized to fit your specific requirements. You can view and download a copy of our color charts under the menu heading “Design Tools”
There are a variety of finishes available: polished, honed, tumbled and hand-chopped tumbled. Your local dealer can describe in detail the aesthetic nuances of any of these finishes.
The cost is based on the materials chosen, so there could be an increase from the “standard” or pictured design, but conversely the cost could go down. It solely depends on your material and color choices.
We do not install our mosaics. You should engage an installer in your locality. Most likely the showroom from which you purchase the product can offer suggestions.
Presently, we do not offer online purchases.
Many of the magazine advertisements can be found here on the website, under the menu heading “New Ravenna News”, in Advertisements. Or take the magazine ad with the name, month and page number to your local showroom dealer and they will be able to help you. Please be able to describe the product in detail.
Please see the most current New Ravenna Mosaics catalogs which you can flip through under the menu heading, “Catalogs”.
Yes, check with your local showroom dealer for details.
Please find the showroom nearest to you by visiting our showrooms page.
Please visit your local showroom to obtain samples.
Please visit your local showroom to place an order.
All financial transactions are made with the local showroom. Please check with them to see what types of payment they accept.
Shipping costs are determined by the weight, quantity (volume) and destination of the product. Actual costs can only be determined when the product is ready to ship.
Your showroom sales associate will be able to provide this information after you have placed the order. Generally New Ravenna can accommodate most shipping requests.