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Wholesale Dealer Terms & Conditions

WHOLESALE PRICE BOOK
TERMS & CONDITIONS

Thank you for choosing New Ravenna for your upcoming project.

GENERAL CONDITIONS

The material in this price book is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Occasionally there may be information in this price book that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, upcharges, shipping charges, lead times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Wholesale Price Book is inaccurate at any time without prior notice. Any reliance on the material in this price book is at your own risk. New Ravenna reserves the right to refuse service to anyone at any time for any reason.

All prices are subject to change without notice. All patterns, images, and text copy are copyright New Ravenna. All enclosed information is proprietary and confidential.

DATE OF MOST RECENT UPDATE TO TERMS & CONDITIONS: AUGUST 6, 2018

 

DEALER AGREEMENT

SECTION 1. GENERAL

This document represents the official terms and conditions of sale between New Ravenna, and the purchaser and may be amended from time to time without notice and at New Ravenna’s sole discretion.

The laws of the Commonwealth of Virginia, including its provisions of the uniform commercial code, shall govern, and the courts of the Commonwealth of Virginia shall have jurisdiction over all matters relating to the interpretation of this agreement. This agreement, including attachments and appendices, constitutes the entire agreement and understanding between the parties.

 

SECTION 2. RELATIONSHIP OF THE PARTIES

The purchaser’s relationship with New Ravenna will be that of an independent contractor. The purchaser will not have, and will not represent that it has, any power, right, or authority to bind New Ravenna, or to assume or create any obligation of responsibility, express, implied, or by appearances, on behalf of New Ravenna or in New Ravenna’s name, except as herein expressly provided. Nothing stated in these terms and conditions will be construed of employer/employee, franchiser/ franchisee, or principal/age between parties. The purchaser will make no warranty, guarantee, or representation, whether written or oral, on New Ravenna’s behalf.

 

SECTION 3. POLICY INFORMATION

All sales made by New Ravenna to its dealers and distributors are subject to the terms and conditions set forth in this document. These terms shall apply to sales of all products described in New Ravenna’s current comprehensive product listing (price book).

All pricing, images, and descriptions are the property of New Ravenna. New Ravenna hereby grants the purchaser a limited, non-exclusive, non-transferable license to use the information for the purchaser’s internal use only.

If New Ravenna provides information updating this document, the purchaser agrees to update such information regularly to ensure its accuracy. The purchaser agrees to hold in confidence and not to directly or indirectly reveal, report, publish, disclose, or transfer to any other person or entity any of the information or utilize the information for any purpose except as permitted herein.

 

SECTION 4. CONFIDENTIALITY

By purchasing product from this price book, purchaser agrees that all know-how, drawings, blueprints, manuals, letters, notes, notebooks, reports, sketches, formulae, memoranda, dealer pricing, sales and technical bulletins, service manuals, customer lists, and all other information, material and specifications furnished by New Ravenna to purchaser pursuant to or in connection with the products and/or New Ravenna’s business shall be and remain the sole and exclusive property of New Ravenna. Purchaser acknowledges and agrees that this Confidential Information is and will be comprised of valuable trade secrets of, and is proprietary to, New Ravenna, and shall be used only as directed by New Ravenna in writing and then only to the extent necessary to acquaint potential purchasers of products with the use thereof. Purchaser covenants and agrees that it will not at any time during the term hereof or at any time thereafter use such Confidential Information for its own benefit or disclose or allow to be disclosed any such Confidential Information to any third party, including prospective purchasers, except in accordance herewith. The foregoing obligations shall not extend to information that is or becomes public through no fault of purchaser, its agents, owners, officers, directors, or principals.

Notwithstanding the foregoing nondisclosure obligations, pursuant to 18 USC Section 1833(b), purchaser shall not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that is made: (1) in confidence to a federal, state, or local government official, either directly or indirectly, or to an attorney, and solely for the purpose of reporting or investigating a suspected violation of law; or (2) in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal.

 

SECTION 5. PERFORMANCE EXPECTATIONS

New Ravenna has the right to implement a minimum annual order quantity at any time. Any dealer not meeting the minimum may have their authorization to sell New Ravenna terminated.

The dealer application approved by New Ravenna applies only to the showroom at the physical address listed on the application.  Dealers must request New Ravenna’s explicit approval before displaying and selling New Ravenna products at any other location.

New Ravenna has the right to deny a dealer application for any reason.

New Ravenna’s concept boards, literature, and other marketing materials will only be displayed in showroom locations in good dealer standing.

Dealer agrees that wholesale pricelists, and pricing will not be distributed to anyone other than a direct employee of the Dealer’s physical location.

Upon termination of this agreement, the Dealer is to dispose of or return all marketing materials from the Company which includes, but is not limited to; concept boards, all price lists, catalogs, product specification sheets, and samples.

 

SECTION 6. MERCHANDISING STANDARDS

New Ravenna reserves the right to set guidelines regarding expectations and standards of how New Ravenna’s products are displayed. Showrooms not meeting these standards may have their right to sell New Ravenna products terminated. Upon request, New Ravenna can provide examples of showroom displays that meet New Ravenna brand standards. The Company can also advise about how best to display its products.

New Ravenna has the right to restrict the products a showroom can display for sale.

 

SECTION 7. PRICING

Possession of a New Ravenna price book is not an offer to sell product. All orders are subject to acceptance by New Ravenna. Prices shown in the current price book supersede all previous price lists and are subject to change without notice. Material will be invoiced at the price in effect at the time of the sale. Prices confirmed by a New Ravenna account representative at the time of the sale (absent manifest error) will be the purchase price for all material. Prices for back-ordered products are not guaranteed. Prices as listed are before applicable sales tax.

 

SECTION 8. INTELLECTUAL PROPERTY

New Ravenna actively and aggressively protects its property rights. New Ravenna prohibits its dealers and distributors from selling products that infringe upon New Ravenna’s intellectual property rights. By purchasing product from this price book, purchaser recognizes and agrees that all intellectual property rights relating to the products, New Ravenna, and/or to this price book, including but not limited to all trademarks, service marks, copyrights, patents, trade names, trade secrets, logotypes, advertising and other commercial symbols, and associated goodwill (collectively, “Intellectual Property”), whether registered or not, are and shall remain the sole property of New Ravenna. Nothing in this price book or in any purchase order shall be deemed to confer upon or transfer to purchaser any right, title, interest, or license, whether express or implied, in or to any of New Ravenna’s Intellectual Property.

New Ravenna reserves the right to terminate its relationship with dealers that sell products violating New Ravenna’s intellectual property. Any party infringing or abetting the infringement of New Ravenna’s intellectual property may be subject to legal action.

Purchaser further agrees to immediately report to New Ravenna any illegal use or infringement of Intellectual Property, including but not limited to imitation of the products of New Ravenna. Purchaser shall not contact New Ravenna’s suppliers, or any other person, for the purpose of manufacturing New Ravenna designs or products that infringe upon New Ravenna’s Intellectual Property.

By purchasing product from this price book, purchaser covenants and agrees not to remove, alter, deface, conceal, or add to any trademark, copyright, trade name, service mark, label, marking, logo, decal, type, or serial number that may be affixed to or marked on the products, and purchaser shall take all reasonable steps to ensure that any trademark, copyright, trade name, service mark, label, marking, logo, decal, type, or serial number affixed to or marked on the Products is not removed, altered, or defaced by others.

Line drawings provided by New Ravenna are not to be reproduced or redistributed.

Purchaser will not use the corporate name of New Ravenna or any trademark, service mark, trade name or other Intellectual Property of New Ravenna, in or on any of its telephone directory listings, letterheads, business cards, or other office or business supplies in a manner or form without the prior written approval of New Ravenna. Purchaser also agrees not to print, copy, provide or otherwise make available, in whole or in part, any portion of an original or modified product documentation package, installation instructions or related materials except to its direct customers purchasing New Ravenna products.

 

SECTION 9. SAMPLES HOLD COPYRIGHT

Samples are provided to promote business for New Ravenna. The design incorporated in the sample remains the property of and is copyrighted by New Ravenna. With the acceptance of the sample, the recipient agrees not to distribute a sample, or any part or version of it, to an organization for the purpose of reproducing it or producing an interpretation of it. Failure to comply may result in legal action to protect the proprietary status of the designs and products in question.

 

SECTION 10. SHIPPING INSTRUCTIONS

All shipments by commercial carrier shall be boxed, crated, or palletized by New Ravenna under approved methods.

All pricing for any product is FOB New Ravenna factory and excludes shipping and handling changes. Title shall pass upon delivery to the carrier at the point of shipment unless otherwise expressly provided.

Quotes may be specially negotiated to secure lower shipping rates from New Ravenna’s selected carriers for both freight and ground shipments. Based on the required information provided, an account representative may quote both shipping and handling at the time of initial project quote. However, actual shipping and handling charges may vary after project completion and all discrepancies will be billed based on completed information.

If freight “inside delivery” is requested, please provide a delivery location contact telephone number. Upon publication date of this price book, FedEx is New Ravenna’s preferred freight carrier until further notice. Both UPS and FedEx pick up and deliver daily from New Ravenna’s facility. Other carriers may not pick up and/or deliver daily.

For third-party billing, including UPS Freight, the purchaser’s account number must be provided on the original purchase order. For orders shipped collect on the purchaser’s account, arrangements must be made by the purchaser.

Same-day shipping is not available.

New Ravenna is not responsible for delays incurred after leaving the origin facility.

Crates requiring a size larger than standard pallet size (48” x 42”) will incur a $150/crate charge. Orders will be crated as appropriate unless specified “no crate.” Some job sites cannot handle crates due to lack of unloading or moving equipment or space concerns. Please confirm this information with any external clients and pay special attention to doorway measurements before placing a purchase order. If requested, multiple small cartons will be secured on pallets and shrink wrapped.

 

SECTION 11. COMPLETED PROJECT STORAGE

Occasionally, some projects must be stored due to varying timelines and delivery coordination. For that reason, bill and hold agreements are available upon request. Completed orders will be stored in New Ravenna’s facilities for ten (10) days with no charge. After ten days, New Ravenna will charge the customer 5% of the order value per month.

 

SECTION 12. CANCELLATION

Orders may only be canceled by either party for any reason, at any time, prior to customer’s return of signed New Ravenna order confirmation. Once order confirmation is signed and received at New Ravenna, no order may be cancelled by either party.

 

SECTION 13. ACCEPTANCE & INSPECTION

New Ravenna dealers are responsible for both inspection and acceptance of all materials prior to installation. Material must be inspected immediately upon receipt. Most New Ravenna mosaics are face-taped, and should not be stored for more than 30 days. All material must be kept in a climate-controlled, dry area prior to installation. New Ravenna will not honor any claim made after 30 days of receipt or post-installation.

 

SECTION 14. DAMAGED SHIPMENTS/BILLING AND SHIPPING DISCREPANCIES

If a shipment is damaged in transit, please contact both the carrier and New Ravenna immediately. File a claim with the carrier and, when possible, include photographs of the damaged package. New Ravenna will not replace material at no cost due to a shipping damage claim. All claims must be made in writing to the carrier within five days of receipt. Failure to give such notice within the time specified herein shall be deemed a waiver of the purchaser’s rights to claim such discrepancy.

HOW TO HANDLE CLAIMS:

Reject the shipment. If the shipment has already been accepted, document the damage with as many photos as possible. Next, contact support@newravenna.com with thorough details of the damage, including photos and all relevant documentation.

  1. New Ravenna Freight Account
    1. New Ravenna will file a claim with the carrier. Reimbursement for the claim will be to New Ravenna.
    2. New Ravenna will provide instructions on rework, return replacement, and instructions on disposition of the shipment.
  2. Client Freight Account
    1. Client should file a claim with the carrier. Reimbursement for the claim is the responsibility of the client.
    2. If rework, return, or replacement of the material is required, submit a new Purchase Order for the material.

 

SECTION 15. INSTALLATION

The tile installer must follow the installation guide included in each shipment. To achieve best results, it is strongly recommended that all materials are dry-laid prior to installation.

A New Ravenna installation guide is included with every order. If the guide is missing from the order, guidelines can be retrieved on NewRavenna.com and through any New Ravenna representative. If there are any questions or concerns, delay installation and consult New Ravenna’s support team.

Installation or use of any kind constitutes material acceptance. No refunds or credits will be given after installation.

 

SECTION 16. RETURN MATERIALS AUTHORIZATION (RMA)

Because of the custom nature of New Ravenna products, all sales are final.

Material may be returned only with approval and signed RMA paperwork. Material shipped back to New Ravenna without RMA will be returned to sender. When a project is resized or reworked for reasons other than workmanship (in New Ravenna’s sole discretion) or material defect, shipping will be charged at the customer’s expense.

 

SECTION 17. RESTOCKING FEES

Returned material is subject to a 25% restocking fee. New Ravenna will waive the restocking fee if the client orders more material (at the same total price) from New Ravenna at the same time.

 

SECTION 18. TAXES

Product prices do not include any taxes. The purchaser is responsible for any locality taxes. Showrooms located in, or shipping into Virginia must provide resale exemption certificates to avoid being charged sales tax on resell orders (orders to consumers). Orders placed by showrooms located in Virginia, or for installations and any marketing material or sales tools (concept boards, chip charts, and any items not intended for resale) will be charged applicable sales taxes on their orders.

 

 

CREDIT TERMS

SECTION 1. PRE-PAID ACCOUNTS

Full payment is required prior to the commencement of production. All new showrooms are classified as prepaid accounts automatically until a positive credit history is established with New Ravenna unless otherwise agreed to in writing.

 

SECTION 2. 50% DEPOSIT ACCOUNTS

All orders will require a 50% deposit at the time an order is placed. The remainder must be paid prior to shipment.

 

SECTION 3. NET 30 ACCOUNTS

Upon review of credit rating and account history, terms may be extended to net-30 days, commencing on the date of the invoice. Invoices will be mailed as soon as the invoice has been created. Accounts with balances over 30 days or those which have exceeded their credit line will be placed on “hold/no ship” status automatically. All decisions with respect to the extension, continuation, or reinstatement of credit shall be at the sole discretion of New Ravenna.

For all orders exceeding $5,000 wholesale, there is a 50% deposit required prior to the commencement of production with the remaining balance due net 30.

 

SECTION 4. LATE PAYMENT FEES

Interest is calculated by multiplying the total outstanding invoice balance exceeding 30 days, including any unpaid interest charges, aging by 2% each month, 24% APR, or partial month unpaid. Customers further agree to pay any and all collection and legal costs incurred by New Ravenna to collect debts owed.

 

SECTION 5. LIMITATIONS OF LIABILITY

Installed product is considered approved and accepted “as is.” New Ravenna has no control over and is not responsible for the material used to install the product, the installation method, backing used, installer skill, type of maintenance, or amount of traffic on site after installation. New Ravenna does not guarantee its product against chipping, cracking, etching, discoloration, wearing, or scratching. Installation or use of any kind constitutes material acceptance. No refunds or credits will be given after installation.

 

SECTION 6. WARRANTY

The warranties described herein apply to the original purchaser, are subject to the limitations, exclusions and disclaimers set forth herein, and apply only to products listed herein. These limited warranties are not transferable or assignable.

Subject to the terms, conditions and limitations set forth herein, New Ravenna warrants to purchaser that the Mosaics covered under this warranty will be free from defects in material and workmanship for a period of thirty (30) days from the shipment date. New Ravenna warrants only those manufacturer’s defects identified through normal use. This warranty does not apply to defects that result from: (i) damage arising from natural disasters, accidents, abuse, abnormal wear, damage in transit, damage during installation, improper maintenance or modification; (ii) operation outside the product’s specifications; (iii) unauthorized modification or misuse; (iv) submersion in water or other liquids; (v) storage beyond 30 days, (vi) exposure to extreme heat/flame. All orders must be inspected upon receipt. New Ravenna will not honor any claim after the warranty period or post installation.

New Ravenna shall repair or replace the affected product at its option if, during the warranty period, it receives notice of a defect in any product which is covered by the warranty.

COMPANY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH THE PURCHASE OF UNITS OF MOSAICS UNDER THIS AGREEMENT.

IN NO EVENT SHALL NEW RAVENNA BE LIABLE FOR ANY PENALTIES (INCLUDING, WITHOUT LIMITATION, ADMINISTRATIVE PENALTIES), SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWEVER OCCURRING, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR ECONOMIC LOSS, LOSS OF GOOD WILL, LABOR COSTS, LOSS OF PROFITS OR REVENUES, OR CLAIMS RESULTING FROM CONTRACTS BETWEEN PURCHASER, ITS CUSTOMERS, END-USERS AND/OR SUPPLIERS, REGARDLESS OF WHETHER ANY OF THE FOREGOING ARISES FROM THIS DOCUMENT OR MANUFACTURER’S PERFORMANCE HEREUNDER OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THE PRODUCTS FOR ANY PURPOSE WHATSOEVER.

Subject always to the foregoing sentence, the total liability of New Ravenna for any other kind of damages arising from any cause of action or claim whatsoever, whether: (a) in contract; (b) in tort (including negligence, whether sole, joint, contributory, concurrent, or otherwise, but not including intentional, reckless, or wanton tort); (c) under strict liability; (d) arising out of any representation or instruction, or under any warranty; or (e) otherwise arising out of, connected with, or resulting from the design, manufacture, sale, resale, delivery, repair, replacement, use or misuse of any products or the furnishing of any service shall in no event exceed the price allocable to and paid to New Ravenna for the individual unit of products or service or part thereof which gives rise to the cause of action or claim. New Ravenna and purchaser acknowledge and agree that the exclusions of remedies and limitations of liability and damages herein reflect a bargained-for allocation and limitation of risk, liability, and damages.

By purchasing product from this price book, purchaser agrees to hold New Ravenna free and harmless from any and all claims, damages, and expenses of every kind or nature whatsoever (a) arising from acts of the purchaser or (b) arising from acts of third parties in relation to products sold to the purchaser under this price book.

 

SAMPLES

SECTION 1. GENERAL

Due to the inherent range in both stone and glass, New Ravenna’s customers typically order samples for the upcoming project. New Ravenna cannot guarantee a match to website images, advertisements, or concept boards. Placing an order based solely on catalogue or website images is discouraged. One mosaic, field, and cut tile sample per colorway per design is offered at no cost.

 

SECTION 2. SAMPLING PREMIUM MATERIALS

Additional charges vary and will be applied to samples using premium materials. Please consult a New Ravenna account representative for current market pricing.

 

SECTION 3. WATERJET SAMPLES

Waterjet samples are available for $100, or the cost of one full template at its listed price (whichever is greater). In lieu of a physical waterjet sample, computer-aided color renderings may be ordered alongside physical samples of current range materials at no cost.

 

SECTION 4. MATERIAL VARIATION

Samples are meant to be a representation of the pattern and material chosen for each individual project. Exact color cannot be guaranteed to match a sample, concept board, or marketing or advertising image. New Ravenna will make every attempt to provide a close range with the current inventory when a sample is noted and returned with each purchase order.

 

ORDERING INFORMATION

SECTION 1. QUOTES

Quotes are valid for 30 days after date of original quote. A new quote must be provided after this period has been exceeded.

 

SECTION 2. PLACING AN ORDER

All orders must clearly specify the following information:

  1. Product description unit quantity, dimensions/CAD and designer center drawings (if available)
  2. New Ravenna item number with current unit price
  3. Colorway and finish
  4. Complete and correct shipping address
  5. Shipping carrier instructions

 

SECTION 3. ESTIMATED TIME OF SHIPPING (ETS) and LEAD TIME GUIDELINES

ETS dates are estimates only: specific deadlines cannot be guaranteed. Please refrain from booking an installer until after receipt of all the tiles and setting materials have been delivered to the project site/warehouse and reviewed completely.

Lead time begins upon receipt of:

  1. Final signed confirmation to New Ravenna and deposit;
  2. Any collateral material (templates, customer owned material (COM), drawings, measurements).

Order production will not begin until all above assets are delivered to New Ravenna. Production times vary and are not guaranteed. Every effort is made to adhere to posted lead times. Please be advised that the provided date is an estimate, does not including shipping time, and is not an ETA (estimated time of arrival).

Purchaser must place a written order via email, mail, or fax (757-442-3580). No other ordering methods will be accepted.

 

SECTION 4. MATERIAL HAND-SELECTION

If hand selection of material is requested, a charge of at least 50% will apply to the order.

 

SECTION 5. MATERIAL HOLD REQUESTS

If requested, New Ravenna will hold raw material for customers for up to 4 business days for East and Central customers, and up to 7 business days for Pacific and Mountain customers, subject to the following conditions:

  1. New Ravenna must have received a purchase order requiring the material.
  2. The order must be for at least 200 square feet.
  3. Material will be released if New Ravenna does not have a confirmed purchase order by the end of the timeline.

 

SECTION 6. CHANGES TO WORK IN PROGRESS

Changes requested to a product after manufacturing has started will incur a 25% charge (of the product’s price).  Clients must sign a change order identifying the requirement for the rework and acknowledging the upcharge.

 

SECTION 7. RUSH ORDERS

When the production schedule allows, rush orders may be accepted. Additional rush charge of 25% will apply.

 

SECTION 8. OVERAGE

In order to guarantee a perfect installation, please add surplus materials to the order as follows:

+   15% surplus on most products;

+   30%+ for diagonal installations or patterns with large repeats.

 

To help estimate overage, please call an account representative for a quote or to request a CAD estimation.

 

SECTION 9. ADD-ON ORDERS

Adding to a previous order requires an original material sample. Every effort will be made to complement the range of the original material but cannot guarantee exact range match. Because of the natural color, markings and range of stone, it may be difficult or impossible to procure the color or markings found in the original job. Standard lead times and minimum order rules apply for add-on projects. Rushes are not guaranteed for add-on orders. All add-on orders (excluding products from the Studio Line) will incur a $200 set-up fee.

 

 

CUSTOM DESIGN

SECTION 1. GENERAL

A New Ravenna account representative will guide each client through a hands-on design experience. S/he will furnish a quote for the project, advise about details such as material variations, lead times, shipping and handling costs, and provide installation tips to ensure each customer has a thorough understanding of the project requirements and is eventually thrilled with the finished materials.

In order to help visualize the unlimited possibilities of custom mosaics, the artistry and design team at New Ravenna creates hand-drawn sketches on artist vellum paper, a digital representation of the image, computer-aided design and digital renderings of the space. Once drawings and physical samples are approved, the creation phase begins. Photos of each in-progress custom mosaic job will be sent at the client’s request.

 

SECTION 2. CUSTOM DRAWING FEES

The ancient craft of mosaic-making allows almost any creative vision to be transformed into mosaic art. Collect any and all inspiration (drawings, photographs, fabric samples, magazine clippings, etc.), and send to your assigned sales representative. Our art and design teams will create a one-of-a-kind drawing based on the inspiration, wishes, and requirements collected. Once all details (color, sizing, character, etc.) have been approved, the artwork will be scaled to your project’s size and our master mosaicists will create the mosaic atop the artwork.

Each custom drawing will incur a fee of $150 for black and white, or $250 for color drawing, per request. The drawing fee includes three iterations based on client feedback. Every iteration afterwards will incur a new drawing fee. An account representative will provide a quote for custom physical samples.

 

SECTION 3. CUSTOM SCALE AND MATERIAL

The custom mosaic process allows the option to modify the scale of a pattern to fit a smaller or larger space or architectural plan. Many patterns can be adjusted to incorporate a variety of mosaic styles, such as integrating traditional mosaic into a waterjet pattern or waterjet elements into a traditional mosaic design. An account representative will assist the customization process with samples and drawings.

A set-up fee of $250 is applied to all custom waterjet projects and existing designs that are resized or redesigned.

 

SECTION 4. CUSTOMER OWNED MATERIAL (COM)

Approved customer owned material may be incorporated into any New Ravenna project. Purchaser must provide, in writing, the quantity estimated by New Ravenna along with related PO #, tracking, carrier, and estimated arrival date. COM stone should be 12” x 12” x 3/8”. Any unused 12” x 12” material will be returned with the completed project.

 

SECTION 5. MADE TO MEASURE

This add-on service allows any project to be pre-cut and assembled to fit the exact project dimensions. This serves as insurance that the finished product is elegantly placed with consideration for both the material and pattern repeat. Additionally, a made to measure project requires less for the installer to cut and alter on site, leaving less clean-up and no waste.

 

SECTION 6. STONE FINISHES

The following finishes can be applied to most stones:

  1. Polished: a polished finish has a glossy surface that reflects light and emphasizes the color and veins of the stone. When a stone is polished, the details, colors, hues, and vein structure show more prominently, putting more of an emphasis on the natural characteristics of the stone. A high polish finish will bring the stone’s natural color to its fullest because it will ultimately reflect the light and appear more saturated.
    Add $5.00 per square foot to polish a stone that is stocked with a honed finish
  2. Honed:a honed finish is a satin, smooth surface with relatively little reflection of light. A honed finish is flat and will usually appear lighter in color than it would in a polished state. When a polished stone is honed, the depth, hues, and veins that were once very prevalent may be reduced. The degree of honing depends on the stone,but may vary from light to heavy. Stones stocked with honed finish are marked with (H) on the stone group chart. Stones without (H) are stocked as polished.
    Add $5.00 per square foot to hone a stone that is stocked with a polished finish.
  3. Tumbled: tumbling a stone removes the polish from all surfaces and smooths all edges. Any stone under 3” can be tumbled.
    There is no additional charge for tumbling stone.
  4. Venetian Honed: afinishing method that features softly rounded edges, thus giving each piece of stone a pillowed look. Stones with this finish will have a similar color, hue, and vein profile to honed stones.
    Add $10.00 per square foot for Venetian Hone.
  5. Venetian Polish: similar to our Venetian Honed finish, this method features softly rounded edges, but the stone has a polished, reflective surface. Stones with this finish will be have a similar color, hue, and vein profile to polished stones.
    Add $10.00 per square foot for Venetian Polish. 
  6. Hand Chopped and Tumbled: mosaics made of tesserae which have been hand-chopped into irregular sizes then tumbled to remove polish and soften edges.
    Add $5.00 per square foot for hand-chopped and tumbled material.

 

SECTION 7. JEWEL GLASS FINISHES

  1. Sea Glass™: Jewel glass inherently has a polished, glossy surface. However, any glass tesserae up to 3” x 3” can be tumbled to achieve the familiar velvet touch reminiscent of aged beach glass.
    Add $5.00 per square foot for Sea Glass™ finish.

 

 

READY TO SHIP/STUDIO LINE

Ready to ship products are sold from warehoused inventory. Product samples of all materials in this line are provided as a representation of an average range of the material, however, lot samples of this product line cannot be provided as there is no guarantee that lot samples will match the materials used in any other orders, sample cards, images, installations, or concept boards. All Ready to Ship products can be made to order. If color-matching is essential to the project, please request the order to be custom made. Price and lead time variations will occur between Ready to Ship products and their custom versions.

New Ravenna cannot accept responsibility for replacing stone or glass based on color variation as consistent “lots” are not maintained over extended periods of time. Every effort will be made to fill the final order with material in coordination with the approved and returned sample, however, samples older than 30 days may require resampling prior to production. A hand-selection charge of 100% may apply to replacement samples.

Please check with an account representative for current stock quantity. Every effort is made to keep appropriate stock of products in this category, but items may stock out periodically. Additionally, product offerings may be discontinued without advanced warning.

Because Ready to Ship products are made to inventory, “add-ons” cannot be offered for Ready to Ship products. Please consult with an account representative to order the proper quantities. Should extra material be required after the order has been closed, a new order will be placed and filled from inventory. There is no guarantee that the material will match the original lot.

Overstock Mosaics

Continue to our overstock store to shop:

Continue to our overstock shop Return to newravenna.com for our full offering of custom and ready to ship mosiacs